Privacy policy

PRIVACY POLICY

Last Updated: October 13, 2026

Welcome to The Modern Alien. We love unusual fashion, questionable fabric decisions, and standing out from the crowd. What we don't love? Misusing your personal information.

This Privacy Policy explains how The Modern Alien (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you visit www.themodernalien.com, make a purchase, contact us, or otherwise interact with our website and services.

By using our website, you acknowledge the privacy practices described below.

1. INFORMATION WE COLLECT

Depending on how you interact with our store, we may collect the following types of personal information.

Personal and Contact Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping addresses

Order and Transaction Information

  • Products purchased

  • Order history

  • Payment and transaction details

  • Shipping and fulfillment information

  • Returns, disputes, and customer service inquiries

Payments are processed through Shopify and supported payment providers. We do not need access to your full payment card details to fulfill your order.

Website and Device Information

When you browse our website, certain information may be collected automatically, including:

  • IP address

  • Browser and device information

  • Pages visited

  • Website interactions

  • Referral sources

  • Cookies and similar tracking technologies

Marketing Information

If you subscribe to our emails or otherwise agree to receive marketing communications, we may collect your email address and information about your preferences and interactions with our messages.

2. HOW WE USE YOUR INFORMATION

We use personal information for legitimate business purposes, including:

  • Processing and fulfilling orders

  • Arranging shipping and delivery

  • Sending order confirmations and updates

  • Responding to customer questions

  • Providing customer support

  • Operating and improving our website

  • Detecting and preventing fraud

  • Maintaining website security

  • Understanding shopping preferences and website performance

  • Sending promotional emails when permitted

  • Complying with legal and tax obligations

We do not use your personal information for purposes that are incompatible with those described in this policy without providing appropriate notice or obtaining consent when required.

3. SHOPIFY AND THIRD-PARTY SERVICES

Our online store is powered by Shopify, which helps us operate our website, process transactions, manage orders, and provide shopping services.

We may share necessary personal information with service providers that help operate our business, including:

  • Shopify and payment processors

  • Shipping and fulfillment providers

  • Email and marketing platforms

  • Website analytics providers

  • Advertising and social media platforms

  • Fraud prevention and security services

  • Customer support tools

These providers may process personal information according to their roles, agreements with us, and applicable privacy laws.

We may also disclose information when required by law, to protect our legal rights, or in connection with a business transaction.

We do not sell customer contact lists to data brokers.

Certain advertising or analytics activities may be considered a “sale,” “sharing,” or targeted advertising under applicable privacy laws, even when no money is exchanged for the information.

4. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies and similar technologies to:

  • Keep the shopping cart functioning

  • Remember preferences

  • Support checkout and account features

  • Understand website traffic

  • Improve the shopping experience

  • Measure advertising effectiveness

  • Personalize content or advertisements where enabled

Some cookies are necessary for the website to function. Others may be optional, depending on your location and applicable law.

You can manage certain cookies through your browser settings and any privacy controls available on our website.

Disabling some cookies may affect website functionality.

5. EMAIL MARKETING

If you subscribe to our marketing emails, we may send you information about:

  • New clothing drops

  • One-of-a-kind pieces

  • Exclusive promotions

  • Sales and special events

  • Brand news and updates

You can unsubscribe from promotional emails at any time by clicking the Unsubscribe link included in those messages.

Even if you unsubscribe from marketing, we may still send necessary transactional communications related to your orders.

6. HOW WE PROTECT YOUR INFORMATION

We take reasonable administrative, technical, and organizational measures to help protect personal information against